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Marketing broadcasts and automation

Send WhatsApp broadcasts to the right customers, and let routine reminders run themselves

Send an approved WhatsApp template to everyone, one lead stage, one tag or people from an ad. Follow-ups and class reminders go out on their own.

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What it does

  • Pick who gets it

    Everyone who messaged you, one lead stage, one tag, or the people who came from a particular ad. You see about how many people before you send.

  • Only people who wrote to you

    Broadcasts go only to customers who messaged your number and haven't replied STOP. Opt-outs are honoured automatically.

  • Send now or later

    Schedule a broadcast for the right time. Replies land in each customer's own chat, where Tia picks them up.

  • Reminders that run themselves

    Tia sends one follow-up when an interested customer goes quiet, and class members get a reminder before each session.

Features that help

Questions

Does anything go out without me?

No broadcast is sent until you choose the template and the audience and send it. Automatic messages are limited to the follow-ups and class reminders described here.

Why do broadcasts need a template?

WhatsApp lets a business start a conversation only with a template Meta has approved. Create one in WhatsApp Manager, then sync it into Hi2Yes.

Do broadcasts cost extra?

Meta charges for each marketing and utility message it delivers, at its own rates.

Let Tia answer your next customer

Connect your WhatsApp number, add your prices, and Tia starts replying. You can take over any chat at any time.

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